7 hard skills or competencies (industry competencies) for Scrum Master II
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the step-by-step procedures for developing new and enhanced software products.
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Level 2 Behaviors
(Light Experience)
Uses specific programming languages and platforms to write code and create software programs.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with development teams to correct complex errors in software codes.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on developing highly responsive user interfaces (UI) to enhance customer experience.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest industry coding best practices to maximize application readability and performance.
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Skill definition-Creating and deploying application software and providing necessary maintenance and upgrades to ensure competitiveness.
Level 1 Behaviors
(General Familiarity)
Lists common application software bugs and malware and the appropriate steps to fix them.
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Level 2 Behaviors
(Light Experience)
Supports leaders in monitoring and improving application software functionality.
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Level 3 Behaviors
(Moderate Experience)
Prepares technical documents and project plans for new programs and application software.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on the latest application development procedures and processes through workshops and seminars.
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Level 5 Behaviors
(Mastery)
Promotes the implementation of the latest software release management practices to drive efficiency.
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6 general skills or competencies (Job family competencies) for Scrum Master II
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of Agile processes and methodologies in product and software development.
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Level 2 Behaviors
(Light Experience)
Supports the deployment of applications using low-code technology in the Agile software development process.
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Level 3 Behaviors
(Moderate Experience)
Works with the agile development team in developing user stories to prioritize product backlogs.
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Level 4 Behaviors
(Extensive Experience)
Provides agile methodology training to the team to drive positive outcomes in our organization.
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Level 5 Behaviors
(Mastery)
Establishes project development workflows using Agile methodology enterprise tools.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Lists down common DevOps tools and their functionalities.
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Level 2 Behaviors
(Light Experience)
Supports continuous integration and delivery to merge code changes frequently and incorporate end-to-end testing.
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Level 3 Behaviors
(Moderate Experience)
Uses external information to bring progressive solutions to advance the DevOps capabilities of our organization.
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Level 4 Behaviors
(Extensive Experience)
Provides coaching on best practices for DevOps culture enablement.
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Level 5 Behaviors
(Mastery)
Promotes the adoption of emerging practices and tools in DevOps operations to increase performance and automation processes.
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9 soft skills or competencies (core competencies) for Scrum Master II
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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Summary of Scrum Master II skills and competencies
There are 7 hard skills for Scrum Master II, Software Engineering, Application Development, Agile Methodologies, etc.
6 general skills for Scrum Master II, Agile Development, DevOps, Jira, etc.
9 soft skills for Scrum Master II, Innovation, Attention to Detail, Time Management, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Scrum Master II, he or she needs to be proficient in Innovation, be proficient in Attention to Detail, and be proficient in Time Management.